Public reporting of quality-of-care data is intended to stimulate quality improvement in health care by empowering consumers to make informed choices and stimulate provider competition. The Center for Medicare and Medicaid Services CMS currently provides information to consumers via Nursing Homes and Hospital Compare. With the recent development of pharmacy quality performance measures by the Pharmacy Quality Alliance PQA, it is important to evaluate the usefulness of these measures and determine how to improve their application. This project builds upon our previous pilot study by further examining patients perceptions and use of pharmacy quality measures. The objectives are to 1. examine patients interpretation of pharmacy quality measures data, 2. determine if pharmacy quality measures influence patients choice of pharmacy, and 3. identify and evaluate patients perceived value of the pharmacy quality measures including its specific measures.
South Dakota State University College of Pharmacy