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Current Community Newsletter
View Our December 2018 Newsletter Online

Additional studies by this Principal Investigator:
Evaluation of Computer Generated DUR Alerts in Community Pharmacy
Enhancing Physician Referral and Recommendation of Pharmacist Provided MTM Services
Impact of e-prescribing on patient safety and pharmacy workflow in community pharmacies
How can we improve interruption management in community pharmacies

Examining Causes, Consequences, and Interventions to Address E-Prescribing Errors in Community Pharmacies
Principal Investigator Michelle Chui, Pharm.D., Ph.D.
Project Title Examining Causes, Consequences, and Interventions to Address E-Prescribing Errors in Community Pharmacies
Grants Awarded Number 124
Status Grant Complete, 2013
Organization School of Pharmacy, University of Wisconsin
Location Madison, Wisconsin
Grant Category Pharmacy Management & Ownership
Keyword ePrescribing
Grant Docs CPF Synopsis | Publication
Objectives One of the main contributing factors to safety and workflow problems in community pharmacies are associated with problematic, confusing, or erroneous e-prescriptions that are generated by prescriber and transmission computer systems upstream from the pharmacy. We hypothesize that the reasons that the prevalence of problematic e-prescriptions is high is because prescribers or prescriber agents are 1 struggling with technology design such as pop down menus and small text boxes that does not support their cognitive processes when writing and transmitting e-prescriptions, 2 there is a lack of transparency and opportunity to double-check what the prescriber intended to prescribe and what actually is transmitted to the pharmacy, 3 prescribers and pharmacists have a limited understanding of the specific issues facing each discipline when addressing e-prescriptions.The overarching goal of this project is to examine the process by which electronic prescriptions are generated in prescriber offices and transmitted to community pharmacies, and to use a collaborative approach to develop feasible interventions to mitigating e-prescribing errors community pharmacies. The study design would involve a systematic analysis of e-prescription generation, transmission, and processing between primary care clinics and community pharmacies. First, naturalistic observations and semi-structured interviews would be conducted with prescriber clinic staff directly involved with e-prescription generation and pharmacy staff involved with e-prescription processing. Second, scenarios of common e-prescribing problems would be presented to focus groups of prescribers and pharmacy staff to identify possible solutions to mitigating e-prescribing problems in clinics and community pharmacies. This cooperative re-design and re-engineering of work systems method will be used to improve e-prescribing use to create awareness among prescribers and physicians about issues with e-prescribing in their respective settings to facilitate early identification, detection and prevention of errors so as to improve patient safety when using e-prescribing in both pharmacies and primary care clinics.
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Funding Since 2002 | Chicago Illinois
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